Privacy

Who we are

We’re Illyrian Gym, at Rr. 12 Qershori, Ferizaj, Kosovo. For any question about your data, message us on WhatsApp or call us.

• Phone: +383 45 532 619
• WhatsApp: +383 45 532 619 (opens in WhatsApp)

What we don’t collect

This site has no forms and sets no cookies. We don’t ask for your name, email or phone number here.

Member accounts

Accounts aren’t on this site but in the member app. The gym gives you its address. When you open an account there, we store your first and last name, your email, the language you choose, your password and the date you accepted the terms and this notice. We store the password only as a hash, so nobody can read it. We use this data only to sign you in, to show your membership and to email you about your account, for example to confirm your email or set a new password. We keep it until you delete your account. Then your name and email are anonymised, while memberships and payments are kept as long as accounting law requires. The data is stored in the European Union. An email provider sends the emails for us.

Sign-in cookies

This site sets no cookies. Only the member app sets two necessary cookies, which keep you signed in. One lasts 15 minutes. The other lasts up to 30 days and is replaced each time it’s used. JavaScript can’t read them and they’re never sent to another site. Signing out deletes them.

Visit statistics

We count visits with Cloudflare Web Analytics. It sets no cookies and doesn’t follow you to other sites. It only tells us how many visits we get and which pages are read.

WhatsApp and Instagram

The “Contact” buttons open a WhatsApp chat with us. The class and plan buttons also type in a message, but it’s only sent if you send it. Your number and the chat are stored by WhatsApp, under Meta’s terms. We use messages only to reply and to book your class. Instagram links open our page there.

Photos

The photos on this site come from our classes and events. We publish photos only of people who gave their consent. If you’re in a photo and want it removed, message us and we’ll take it down.

Wall of champions

Names and results on the wall of champions appear only with the athlete’s consent. You can withdraw it at any time.

Hosting

The site is hosted by Cloudflare. Like any server, Cloudflare processes the visitor’s IP address to deliver the page and to protect it from attacks.

Your rights

Under Kosovo’s Law No. 06/L-082 on the Protection of Personal Data, you can ask what data we hold about you, and have it corrected or deleted. Message us on WhatsApp or call us. If you have an account, you can also download your data and delete your account yourself, on the Profile page of the member app.

Changes

If this policy changes, we update it here and change the date above.